Job Description
Insight Global is seeking a strong, detail-oriented Scrum Master for one of their top banking clients to bring structure, accountability, and momentum to an established software development team. This role is critical to improving delivery, driving team performance, and ensuring Agile best practices are executed not just discussed. The ideal candidate is technically fluent, confident leading conversations with engineers and stakeholders, and comfortable being firm when needed. This team requires someone who can push forward progress, remove blockers decisively, and hold teams accountable to commitments.
Key Responsibilities
Lead and facilitate all Agile ceremonies including sprint planning, daily stand-ups, backlog grooming, sprint reviews, and retrospectives
Drive consistent execution of Scrum and Agile best practices across the team
Actively remove impediments and escalate issues when necessary to maintain delivery timelines
Partner closely with engineering, product, and contact center stakeholders to ensure alignment
Manage and maintain Jira boards, sprint metrics, and reporting
Ensure the team is meeting commitments and continuously improving velocity and quality
Provide clear structure, expectations, and follow-through—this is a hands-on, assertive Scrum Master role
Pay ranges from $7-12/hr based on qualifications and years of experience.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
- 5+ years of experience as a Scrum Master
- Strong technical background with experience supporting software development teams
- Hands-on experience with Jira and Agile project tracking tools
- Solid understanding of application development lifecycles
- Experience supporting software and contact center environments
- Proven ability to work with engineers and technical stakeholders
- Comfortable working remotely with regular Eastern Time overlap
- Highly detail-oriented with strong organizational skills
Nice to Have Skills & Experience
- Financial Services Industry experience
- Call Center Technology project history
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.