Operations Manager

Insight Global is searching for an Operations Manager to support a medical device client in Norwood, MA.

Day-to-Day Responsibilities

-Lead and motivate manufacturing teams across two facilities, fostering a culture of accountability, collaboration, and continuous improvement.
-Partner with planning, production supervisors, and engineering to manage daily production activities.
-Implement and maintain process controls and quality standards to ensure compliance with customer requirements.
-Drive strategies to scale manufacturing operations for future growth.
-Conduct resource planning and proactively identify gaps.
-Coach, mentor, and onboard new hires; ensure cross-training and development plans for all staff.
-Establish and lead Lean manufacturing initiatives, including daily standups and Gemba walks.
-Identify process improvements to increase efficiency and reduce costs.
-Collaborate with senior leadership and HR on hiring needs and training programs.
-Ensure compliance with Quality and EHS requirements, policies, and procedures.
-Set departmental goals, track metrics, and manage budgets.
-Perform other related duties as assigned.

Compensation:
$120,000.00 to $140,000.00 per year annual salary.
Exact compensation may vary based on several factors, including skills, experience, and education

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

-5+ years of people management experience, preferably in manufacturing or medical device industry.
-Strong knowledge of GMPs & ISO 13485 system requirements and equipment qualification tools (IQ, OQ, PQ).
-Proven ability to manage complex situations, drive continuous improvement, and lead change.
-Practical knowledge of Lean Principles and Six Sigma methodology.
-Exceptional communication skills with ability to flex style and respond with empathy.
-Strong analytical, strategic planning, and problem-solving skills.
-Financial and business acumen with experience managing budgets.
-Bachelor’s degree in Engineering or Business (advanced degree such as MS Engineering or MBA is a plus).

-Lean and Six Sigma certifications.
-Experience in the medical device industry.
-Advanced degree (MS Engineering or MBA).
-Demonstrated success in scaling operations for growth.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.