A global Healthcare SaaS Company is looking for a Release Manager to join their team. The Release Manager will work within the Global Professional Services team and Clients to-
Orchestrate, manage deployments and technical integrations for planned or unplanned environment changes such as software application upgrades/installs, 3rd party applications and integrations, etc.
Orchestrate and manage setting up of new environments for Health Rules Payor and integrations for new implementation projects.
Conduct and oversee OS patching activities for all our payor implementation customers
Key advisor to our clients on Combined Environment Management Strategy for HealthEdge products
Leverage AI tools to streamline delivery processes and stay abreast of emerging AI technologies to enhance operational efficiency.
Manage or create Salesforce, Service Now, Jira tickets for various scenarios per the Change Management processes.
Key Focus Areas for this role:
o Deployment Management Orchestrate deployments
o Change Management Enforce CM processes established
o Environment Management Ensure Environments are in a last known good state
o Implementation Management Payor implementation & integrations
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
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Bachelors degree in computer science, information systems, or similar discipline or the equivalent combination of education and experience. Masters degree in computer science or MBA in related technology preferred.
5-7 years of technical software implementation experience including set up of environments for application migrations.
Solid understanding of Release & Change Management processes
Strong problem-solving and analytical skills - self-starter who can dive into complex projects and take it forward with minimal supervision
Experience working with Linux server environments, enterprise collaboration applications, network technologies and experience writing SQL queries
Strong focus on customer service
Experience working with Web Applications, Databases and Web Services (Any technology).
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.