A client of Insight Global that is leader in the activated carbon industry headquartered in Moon Township, PA is expanding their team and looking to hire on a Field Service Technician in the Boston, MA area. As a Field Service Representative I, you will support our customers through the on-site delivery of field services related to the companys activated carbon products, equipment, and service offerings. This role plays a critical part in fulfilling our service agreements and providing excellent customer support in the field.
Key responsibilities include:
Schedule and document daily on-site activities using internal systems (FSWO database and work process)
Perform start-up, maintenance, and removal of carbon adsorption equipment
Conduct media removal and installation (carbon and other media)
Train customers on the operation of equipment using the O&M manual and company procedures
Troubleshoot and perform inspections and repairs on equipment
Adhere to all safety requirements and site-specific protocols
Excellent Benefits: Medical, dental, prescription & vision, HSA & retirement savings (401k) Generous Company Match
Perks: Incentives/bonus plans, competitive pay, dress for your day, hybrid schedules, paid time off (vacation starting at 3 weeks), tuition reimbursement, wellness programs, fun events, learning & development opportunities.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
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Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.