A client of Insight Global is looking to hire a Tier 2 AV Technician to support one of their customer locations in the Boston area from 5/5/2025- 6/27/2025. This role will be fully onsite at the client location, Monday through Friday, 8-5 PM. Key responsibilities listed below:
Preventative Maintenance: Ensure all AV equipment and rooms are ready for use.
Issue Resolution: Identify and resolve defective or failed equipment issues.
Complex System Support: Interface with manufacturers, developers, engineers, and project managers to resolve complex system issues.
White Glove Customer Support: Working with client executives to support on live meeting or event execution
Remote Troubleshooting: Provide support for local and regional offices.
Reporting: Provide reports on service to leadership.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/ .
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.