Field Support Specialist

Post Date

Apr 09, 2025

Location

West Springfield,
Massachusetts

ZIP/Postal Code

01089
US
Sep 15, 2025 Insight Global

Job Type

Contract,Perm Possible

Category

Telecom / PBX / Cable Technician

Req #

PHL-774665

Pay Rate

$17 - $21 (hourly estimate)

Job Description

Insight Global is looking for Field Support Specialists for a large Telecommunication and Renewables client. This position is stationed at different sites in various locations. The ideal candidate will have an interest in the telecommunications industry and want to complete survey and design work. This person must have their own car to drive from their home to each site and will be reimbursed for the mileage they use during work hours. On a daily basis, this person will be collecting observable data on the overall telecommunication infrastructure, such as telephone poles, address information, and anything else that is visually identifiable. As well as, completing survey and design work and scheduling site meetings with commercial and corporate property managers for interior surveys. This individual must be comfortable with travel and potential overnight stay.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

1. Successful completion of HS diploma or GED
2. Own vehicle & valid driver's license
3. Previous experience or exposure to working with telephone poles or cables (coaxial cables, copper cables etc.)
4. Experience in the telecom industry and comfortable working in the field
5. Comfortable with customer interaction
6. Flexibility to commute / stay overnight in a hotel if needed (hotel prepaid & food voucher included)

Hours: (5) 8 hour days per week. Travel: 1-2 weeks at a time. Typically deploy on a Monday morning and come back Friday afternoon. 50/50 to 75/25 travel to local work. Willing to travel at least 26 weeks out of the year or more.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.