Insight Global is seeking a SaaS Engineer that specializes in Cvent to join a top global consulting firm. This firm delivers solutions through innovative management consulting, technology, and corporate & digital ventures. The engineer will be joining a global agile meeting & events team and will be responsible for the implementation, integration, maintenance, and optimization of SaaS platforms, primarily focusing on Cvent. In this role, the engineer will be responsible for supporting our event management and meetings operations, and collaborate with various internal teams, stakeholders, and vendors.
The SaaS Engineer is expected to have a deep subject matter expertise in Cvent. Prior experience in configuring, customizing, and maintaining the Cvent platform is required. The engineer must have excellent communication and problem-solving skills, as they will be engaging with non-technical and technical stakeholders daily to provide efficient solutions.
Day-to-day responsibilities may include the following:
Collaborate with vendors for escalations and provide technical support for stakeholders, troubleshooting issues related to event creation, registration workflows, and reporting.
Integrate Cvent with other enterprise tools to streamline data flow and enhance event management capabilities, as well as customize workflows and data capture processes.
Create and maintain user guides, best practices, and training programs to ensure end-users are effectively leveraging Cvent and other event technologies.
Ensure SaaS platforms meet organizational security policies, compliance requirements, and best practices for data protection and privacy.
Actively participate in Agile ceremonies, including daily stand-ups, sprint planning, and retrospectives.
This position requires the engineer to be local to New Delhi, India as this position has a hybrid office/home working model (1 day in the office, 4 days at home).
Compensation
Exact compensation may vary based on several factors, including geographic location, skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401K retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
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https://insightglobal.com/workforce-privacy-policy/ .
5-7 years of engineering experience with Saas applications
Expertise in Cvent, with 3-5 years of hands-on experience implementing, integrating, maintaining, and optimizing Cvent
Excellent problem-solving and communication skills, with the ability to convey technical concepts to non-technical stakeholders
College degree
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.