Job Description
Our client is a leading global provider of test and assurance solutions for networks, cybersecurity, and positioning. The project demands in IT are increasing as they work to support their client's growth strategy and expansion into new markets. In alignment with the establishment of an IT PMO, a senior level Business Process Analyst is required to support the expanding project and program portfolio. The current Business Process Analyst staff is fully loaded with existing approved projects. There are 30-40 other projects, either active or in the pipeline, ranging in size from small to full scale enterprise programs. The client either cannot initiate or properly support this portfolio of projects due to the lack of Business Process Analysts. These projects are critical to ensuring financial integrity, supporting Services engagements, and providing the necessary level of automation/productivity. This role will be needed for a minimum of a one-year engagement.
The Sr. Business Process Analyst will be responsible for leading the client's approach to business process development and continuous improvement. The incumbent must understand the workings of company-wide processes and work with business units, functions, and process owners to document, improve, and maintain the processes.
* Identify all business processes by communicating with internal colleagues to understand the needs of departments and the company.
* Work with executive team to ensure process owners are in place for all business processes.
* Document process flows and data flows for all business processes.
* Document process instructions and ensure training plans are in place.
* Identify business requirements for each process.
* Identify areas for process improvements (better alignment with business requirements, process re-engineering, increased automation, simplification, productivity improvements, more scalable)
* Conduct 'as-is' and 'to-be' sessions.
* Create functional specifications based on business requirements.
* Create Use Case and Business Requirement documentation
* Work with IT personnel to implement changes to core business systems (ERP, CRM, BI, etc.)
* Ability to lead and work closely Business owners in the gathering and documenting requirements, workflows, etc.
* Prioritize and lead process improvement projects.
* Monitor and measure the effectiveness of process improvements.
Required Skills & Experience
· 8+ years of work-related experience including a combination of Business Requirements gathering/documentation and Business Process Analysis
· In depth knowledge of finance systems and processes
· Experience conducting 'as-is' and 'to-be' sessions.
· Technical knowledge of major business system platforms (ERP, CRM, BI, HRIS, Finance, etc.)
· Ability to communicate both verbal and written with business users and executive management.
· Root cause analysis skills
· Process mapping skills using Visio or other related documentation tool
Deep knowledge of MS Office 365 and Teams
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.