Head of Fraud Investigations

Post Date

May 03, 2023

Location

Boston,
Massachusetts

ZIP/Postal Code

02109
US
Jul 12, 2025 Insight Global

Job Type

Perm

Category

Financial Services

Req #

BOS-621555

Pay Rate

$175k - $195k (estimate)

Job Description

Insight Global is looking for a Head of Fraud Investigations for a large Global Bank to join their Fraud Operations team. This position entails overseeing the internal and external fraud investigations of the bank. The internal fraud investigations team monitors all sales practices of internal employees while the external team includes monitoring the checking, cards, and loan fraud. This candidate needs to come from a strong background within Retail Bank Fraud Investigation and would prefer to have experience working within Risk Management. This candidate needs to have strong leadership skills that include being able to manage and monitor metrics for a 40+ person team. Knowledge of ID authentication/Validation and Intrusion Detection system technology is required for this role. This is a full-time opportunity that can sit remotely with a preference to sit in New England to commute to occasional team meetings.

Required Skills & Experience

- 8-10 years of Retail Bank Fraud Investigation Experience

- Strong leadership skills (managing 40+ team, engaging with senior executives/leadership, engaging with Law Enforcement when needed)

- Ability to manage and monitor key performance and risk indicator metrics

- Knowledge of working with ID authentication/Validation and Intrusion Detection Software

Nice to Have Skills & Experience

- Law Enforcement experience

- Risk Management Experience (1st or 2nd line, Blank Belt, Process Improvement etc.)

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.