Job Description
A large retail and commercial bank is looking for a Jira Admin to join their team. The role is hybrid remote, then come onsite to Dorchester MA twice a week is preferred (if not local to office in NYC, Miami) or travel. The bank has close to $90B in assets, 9K employees and more than 2M customers along the east coast. In addition to providing excellent banking experiences for their customers, the bank also very involved in the community through charitable giving and philanthropy to give back to low/moderate income and underserved communities.
Technical resource to help implement Jira-to-Jira integration needs and provide ongoing Jira changes based on the needs of the project.
Installs new software releases and system upgrades, evaluates and installs patches, and resolves software related problems. Performs system backups and recovery. Maintains data files and monitors system configuration to ensure data integrity. Technologies supported include operating systems, servers, networks, system security, hardware and other software applications. Troubleshoots system issues and resolves or escalates. Creates and updates system documentation, including configurations and backup procedures.
* Provide User Management and support for 1000+ local and remote users, manage system access across groups to ensure compliance, and maintain best practices
* Create and manage security schemes, permission schemes and configurations
* Interface with development groups within organization as the IT for Development Cycles/Software
* Manage and administer JIRA/Confluence add-ons, plugins, and extensions
* Management of other reporting and collaboration tools in the engineering environment
* Maintain and manage Automation Build Environments such as Jenkins
* Implement Atlassian Tools upgrades, and partner with other IT staff to coordinate infrastructure maintenance and system migrations
* Must have experience working complex workflows and heavy customization issues types
* Must have Jira to Cloud migration
* Must have Confluence to Cloud migration
Required Skills & Experience
- 5+ years of Jira Administration
- Jira to Jira Integration experience
- cloud migration experience (Jira or Atlassian Cloud and Confluence Cloud)
- Database (PostgreSQL, MySQL) and ability to run queries
- Automation scripting (shell, Jira JQL etc)
Nice to Have Skills & Experience
- banking
- Jira certifications
- Cloud Migration
- Jira to Jira integration
- spanish speaking
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.