Job Description
A client is seeking an M365 Engineer to sit remotely to support a federal agency. The Engineer will provide Tier 3 support for M365 Hybrid Microsoft Exchange environment and Microsoft Skype for Business. The system is based on Microsoft technology, including on-premises Exchange 2019 and M365, and support for roughly 15,000 mailboxes. He/She will be responsible for monitoring the overall health of the tenant as well as contribute to increasing and improving process and alert automation. He/She will also independently develop solutions, approaches, or makes recommendations to resolve wide range of complex or difficult problems.
Required Skills & Experience
* Requires BS degree and 4+ years of prior relevant experience or Masters with 2+ years of prior relevant experience.
* Experience with implementation and administration Microsoft Exchange Server 2013+, O365 Exchange Online, MEM/Intune, and O365 Apps.
* Experience with O365/M365 Security Services.
* Demonstrated Knowledge of Office 365 support technologies including but not limited to, Active Directory, DirSync, Active Directory Federation Services (ADFS), Azure Active Directory, Azure Conditional Access, Policies, and MFA
* General Knowledge of Mail Flow, Exchange Online mail flow rules, routing, including mail security appliances like IronPort, FireEye and similar services.
* Experience with mail reputation management with principals surrounding DMARC/DKIM/SPF records management.
* Strong experience in PowerShell, MS Graph and Scripting to support administration and automation of Active Directory and Office 365 Technologies (MSOL, Exchange Online, SharePoint and OneDrive ETC)
* Strong understanding of standard client/server, networking, TCP/IP, and Internet fundamentals.
* Strong knowledge of Microsoft Authentication Protocols
* Proven experience with standard monitoring tools, methodologies, and practices
* Experience with Azure application registrations migrating apps from Basic Auth to Modern Auth
* Strong Active Directory Group/User object manipulation.
* Working knowledge of Microsoft PKI
* Strong understanding of infrastructure services: DNS, DHCP
Nice to Have Skills & Experience
* Previous experience working in an agile scrum environment.
* Previous experience employing DevOps methodologies.
* Experience with change control principals and ticket with Service Now (SNOW).
* Understanding of agency Capstone and NARA data retention compliance principles.
* Experience with design, planning and implementation in environments with 10,000+ users.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.