Part-Time Desktop Support

Day to Day:

An Employer is looking to hire a Desktop Technician in Rockville, MD. This individual will be responsible for the following:

-Supporting Montgomery County and performing support to computers, tablets and phones: reimaging, swapping out systems, doing any replacements, data transfers, deployments, etc

-Managing and meeting strict SLA's

-Hours are Monday- Friday 8AM-5PM

-Troubleshooting syncing iPhones/Android Phones relating to Outlook

-Working on a team of 8 individuals in a fast paced environment

-Asset Management

Must Have:

-Experience providing end user support

-Experience troubleshooting extensively in Microsoft Outlook, preforming remote log ins, password resets, active directory, working with a ticketing system

-Professional, great customer service, and strong communication skills

-Ability to obtain CompTIA A+ certification within 6 months of starting

-Ability to work independently with minimal supervision

Plusses:

-Bachelor's Degree

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.