Certified Medical Assistant

We're hiring Medical Assistants to support participant visits for the CROWN Brain Health Study, a multi-site longitudinal research study focused on understanding Alzheimer's disease and related conditions. CROWN is a collaboration between Capital Neurology and Sleep Medicine and Crownlands, focused on collecting samples and clinical data to help improve early detection of brain diseases.
As an MA on this study, you'll work directly with participants throughout their visits: guiding them through the process, performing blood draws and sample handling, administering cognitive and behavioral assessments, and ensuring smooth visit logistics. You'll also be a key part of a small, focused team contributing to research that may improve how we diagnose and treat Alzheimer's in the future.
Most of our participants are older adults, and many are living with memory or cognitive conditions. Patience, warmth, and clear communication are essential. We're looking for someone careful, conscientious, and genuinely interested in being part of meaningful clinical research.

What you'll do
● Greet and orient participants at the start of each visit, ensuring they feel comfortable and informed
● Collect vital signs (height, weight, blood pressure, pulse) and conduct medication reviews
● Perform venipuncture for research blood samples and prepare samples for shipment
● Administer the UPSIT smell identification test and behavioral questionnaires (GDS-15, NPI-Q)
● Support administration of cognitive assessments (MMSE, FCSRT, Category Fluency): training and certification provided
● Administer the CDR-SB structured interview after appropriate training and certification
● Process and label samples according to study protocols and shipping requirements
● Enter participant data into our electronic data capture system (REDCap)
● Coordinate visit logistics, including caregivers and informants for participants who require them
● Conduct phone-based follow-up interviews with participants' caregivers when needed
● Maintain study documentation in compliance with Good Clinical Practice (GCP) and HIPAA
● Communicate with participants and their families warmly and clearly throughout the study

Reporting structure
Capital Neurology site coordinator (day-to-day), with study-level support from Crownlands clinical operations.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

● Medical Assistant certification (CMA, RMA, or equivalent), or willingness to obtain
● Phlebotomy certification, or willingness to obtain prior to study start
● High school diploma or equivalent; associate's or bachelor's degree preferred
● Comfort working with older adults
● Strong attention to detail and documentation skills
● Comfort with electronic systems and data entry
● Excellent verbal and written communication skills
● Reliable, organized, and able to follow protocols precisely

● Prior experience in clinical research, neurology, geriatrics, or memory clinic settings
● Experience administering cognitive assessments (MoCA, MMSE, CDR-SB, or similar)
● ACRP CCRC, SoCRA CCRP, or similar research certification
● GCP / CITI training certification
● IATA biological sample shipping certification
● Familiarity with REDCap or similar electronic data capture systems
● Experience with venipuncture in older adults

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.