Remote MS Copilot AI SME

Design RAG‑based integrations, build custom Copilot agents, configure semantic search, and create conversational flows tailored to business use cases.
Develop and deploy AI Builder models, manage the full AI lifecycle (data prep, training, evaluation, retraining), and optimize bot performance for intelligent automation.
Build Canvas and Model‑Driven Apps, implement data integrations with Power Automate/Dataverse, and support M365 service strategies and roadmaps.
Apply Microsoft Responsible AI principles, implement governance best practices, and ensure solutions meet enterprise security and compliance standards.
Translate stakeholder requirements into technical solutions, mentor junior engineers, foster innovation, produce engineering documentation, and actively participate in Agile ceremonies.

Compensation:

$65/hr to $75/hr.

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

BS degree with 12–15 years' experience or Master’s with 10–13 years; ability to obtain/maintain Public Trust or higher clearance.
Proficiency in conversational AI design, chatbot building, prompt engineering, AI‑driven automation, adaptive cards, and Power Virtual Agents.
Proven experience with GenAI (Copilot Studio, Azure OpenAI), strong knowledge of LLMs, agentic AI, AI governance, compliance, and digital transformation initiatives.
Deep hands‑on experience with AI Builder (form processing, prediction, object detection, classification), Power Apps (Canvas/Model‑driven), Power Automate, Dataverse, and SharePoint integrations.
Strong problem‑solving, agile teamwork, DevOps experience, excellent communication/documentation, and ability to design/implement solutions at enterprise scale (10,000+ users).
Must be able to obtain and maintain a Public Trust

Familiarity with organizational adoption frameworks, Capstone, and NARA data retention principles.
Proficiency in Power BI for dashboards and reporting.
Experience with RPA platforms such as UiPath, Automation Anywhere, or Blue Prism (preferred).
Knowledge of change control processes and ServiceNow (SNOW) ticketing.
Relevant Microsoft credentials (PL‑100, PL‑200, MS‑900)

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.