Secret ServiceNow Training Material Specialist

An employer is looking for a ServiceNow Trainer to sit at Fort Meade. This candidate will be a part of a ServiceNow implementation. The company is looking to transition three legacy systems into ServiceNow. They have already transitioned the telecommunication and CMDB module and now moving onto orders management. This candidate will be a part of the team to create an application that end users will be able to order various types of satellite products. This trainer will be responsible for creating and developing different training programs and materials for external users of the system. This pe3rson will be working with stakeholders and the development team to ensure training materials that are created are correct and useful for the end-user.

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Secret Clearance ability to cage up to a TSSCI
IAT Level II - within 2 weeks
Bachelors degree from an accredited college in a related discipline and 4-8 experience within technical development
Previous experience creating and developing training material, training videos and facilitating training sessions
Previous experience working within an agile environment and participating in daily, weekly, and monthly scrum meetings

Experience with the ServiceNow application
Exposure to ServiceNow applications like Telecommunication Management System (TSM), Telecommunications Network Inventory (TNI), Order Management Telecommunications (OMT) modules, etc.
Experience with JIRA and Confluence.
Understanding of ITIL foundation or ITIL certified.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.