An employer is looking for a Behavioral Health Care Advocate to join their team. This person will be responsible for guiding telephonic reviews, obtaining relevant clinical information from behavioral health providers, reviewing treatment plans, determining appropriate levels of care, and administering public behavioral health benefits. Additionally, this person will review written requests for authorizations submitted through a provider portal and oversee initial and continued stay requests for authorization to inpatient and outpatient psychiatric, chemical dependency, and dual diagnosis treatment services. This person will also coordinate transitions between various levels of care and provide telephonic assessment and triage of participants in behavioral health crisis.
- Master's degree in Psychology, Social Work, Counseling or Marriage and Family Counseling
- Current, unrestricted license to practice behavioral health treatment in the state of Maryland (LCPC, LCWS-C preferred)
- 2+ years of experience in behavioral health
- Proficiency with Microsoft Office Suite programs (e.g., Word, Outlook, Excel)
- Direct practice experience in the Maryland Public Behavioral Health System
- Knowledge of public resources throughout Maryland
- Experience with Medicaid populations
- Experience in treating people with Substance Use Disorders and/or those who are dually diagnosed with mental health and substance use disorders
- Managed Care experience and/or experience working in an environment that required coordinating benefits and utilizing multiple groups and resources for patients
- Bilingual Spanish
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.