Medical Collections Specialist

Insight Global is looking for multiple Medical Collectors to support a large hospital system out in Annapolis, MD. A medical collector is responsible for following up with patients and insurance companies to ensure timely payments for medical bills. They must be skilled in communicating with patients and insurance companies to resolve disputes and negotiate payment plans. The role requires accuracy, attention to detail, and the ability to work independently as well as part of a team.



Key Responsibilities

Contact patients with unpaid medical bills and negotiate payment plans or settlements

Work with insurance companies to resolve disputes and facilitate payments

Ensure accurate and timely billing and coding of medical records

Maintain records of all patient interactions and payments received

Monitor accounts receivable and follow up on unpaid bills

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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High school diploma or equivalent

At least one year of experience in medical billing and collections

Knowledge of medical billing codes and procedures

Strong communication and negotiation skills

Excellent attention to detail and accuracy

Ability to work independently and as part of a team

Proficiency in Microsoft Office and medical billing software

Ability to handle confidential information with discretion

EPIC (or a relatable) experience

hospital experience

Experian exp

any kind of billing or coding certifications

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.