The Operations Analyst will be part of the Enrollments, Settlements, and Payments team and will be considered a subject matter expert in the market(s) they support. This individual should proactively identify and solve problems with little to no guidance. In addition, this role requires individuals to communicate effectively, at a high level, with all functional groups including executive management. Success in this role requires the continual review and improvement of existing processes and procedures, particularly as the company implements new and upgraded support systems.
Essential Duties and Responsibilities
*Enroll assets in ISO/Utility markets, settle and/or shadow-settle events and test events, and report on both asset- and portfolio-level compliance.
*Manage the calculation and submission of customer payments.
*Provide support or leadership on system and process improvement initiatives.
*Work closely with internal teams on all audit requests received from the ISO/Utility.
*Report out the relevant financial impact of market operations with the highest level of accuracy for both internal and external reporting.
*Develop customized reporting for customers and assist in maintaining executive level market summaries as needed.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.