Windows Systems Administrator

As a Windows Systems Administrator you'll be responsible for the support and implementation of physical and virtual servers running Microsoft Windows in multi-tiered environments, including both on-premises and cloud, for a federal agency. You will be the technical first point of contact internally and externally for break/fix, incident resolution, event, change and problem management as related to Windows systems. In addition, you will support the service request fulfillment processes, related to Windows systems.

* Performing tasks related to daily operations and maintenance of Windows systems in an enterprise environment.

* Support for virtualized systems (VMWare ESX/ESXi, AWS EC2, GCP Compute).

* Understanding/following procedural documentation for operational tasks pertaining to Windows operating systems.

* Installing and verifying operating system patches.

* Managing server resources, including modification of RAM, CPU, Disk when necessary.

* Monitoring performance, health, and availability of systems.

Managing assigned ServiceNow tickets as well as queue management.

· 4-6 years of systems administration experience with Windows servers.

· Ability to install, operate, patch, maintain, optimize, and troubleshoot Windows servers.

· Experience with system monitoring and troubleshooting tools.

· Experience administering server systems in IIS.

· Perform in-depth technical root cause analysis for high-priority IIS issues.

· Knowledge of other web server technologies (Apache, Tomcat, etc.)

Familiarity with HTTP, DNS, Internet Protocol, and the OSI Model.

· Amazon AWS or Google Cloud Platform administration strongly preferred.

· Experience with server vulnerability remediation.

· STIG. guidelines including working with SSL, DNS, and cyphers issues.

· Exposure to load balancers such as F5 BigIP.

· Exposure to server management systems like BigFix, WSUS, vCenter, etc.

· Exposure to server and application deployment automation systems like Jenkins and Docker.

· Knowledge and experience building, configuring, and monitoring web server system components; LDAP Authentication and compiling open-source applications.

· Programming or scripting background with one or more of the following: Java, C/C++, PHP, CloudFormation, Terraform and/or any scripting languages (BASH, Python, Ruby, Perl, etc.).

· Experience in administering SSL/TLS certificates for web servers (creating, applying, troubleshooting).

· Prior experience in using monitoring tools such as SolarWinds.

· Assist with application release process.

Established documentation skills.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.