Desktop Support Technician

Post Date

Jun 15, 2023

Location

New Orleans,
Louisiana

ZIP/Postal Code

70112
US
Jun 24, 2025 Insight Global

Job Type

Contract

Category

Desktop Support

Req #

MSY-631351

Pay Rate

$23 - $35 (hourly estimate)

Job Description

A client in New Orleans has one opening for an on-site Desktop Support Technician. This role will be responsible for traveling from multiple locations within the New Orleans area (no more than a 3 mile radius) to help internal employees set up new computers, printers, work stations and solve various IT issues. The responsibilities will include: software configuration, data transfer, some application support, building support, anti-virus, setting up printers, setting up Box drive, while taking incoming tickets and being face to face with internal customers. This is an on-site role, working 40.00 hours a week in the Downtown New Orleans area, as a 6-Month contract with the potential to be brought on permanently or to be extended long-term.

Required Skills & Experience

-At least 2 years in a Desktop support role

-Extremely comfortable with both Macs and PC's

-Experience setting up and troubleshooting Printers/Scanners, reimaging machines

-Ability to set up workstations

-Can thoroughly troubleshoot hardware/software issues

-Excellent communication and customer service

Nice to Have Skills & Experience

-Knowledge of Azure, ActiveDirectory or Intune

-Mac Certification

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.