Responsibilities:
Work with Active Directory Resources to schedule the migration of users desktops from their local network to the enterprise network.
Perform necessary tasks on users desktops to ensure a smooth migration (installing software, copying data, configuring settings, testing connectivity).
Provide technical support and guidance to users before, during, and after the migration process.
Troubleshoot any issues on users desktops or the enterprise network.
Document migration activities and report any problems or feedback.
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HR@insightglobal.com.
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At least two (2) years of experience in desktop support and maintenance.
Experience with Windows 10, Active Directory, Microsoft 365, and Exchange Online services.
Familiarity with User Profile data.
Ability to work independently and as part of a team.
Excellent communication and customer service skills.
Ability to work under pressure and meet deadlines.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.