Insight Global is looking for a Tier II Helpdesk/System Administrator for their IT Consulting client. This person will be responsible for taking care of their customers by solving their computer system and networking issues. This person will report onsite in Metairie and will also be responsible for going out to customer sites as needed and will be required to use one's own reliable vehicle (mileage will be reimbursed). This person will need to learn each customer's business and their software's/systems in order to provide the best support. This client has a range of customers across industries, Healthcare, construction, and financial services local to the New Orleans metro area including Baton Rouge.
Experience with SyncroMSP for remote in access & troubleshooting and completing tickets
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.