Job Description
The Accounts Receivable Analyst (ARA) is responsible for conducting account research and analysis while partnering closely with field operations on a daily basis. This role includes leading monthly calls to review aging reports, preparing and maintaining reporting for both field teams and leadership, and resolving claim denials to drive timely payment. The ARA will investigate and follow up on variances and reconciling items, post and reconcile payments, and validate account discrepancies by collaborating with internal stakeholders. Additional responsibilities include analyzing AR aging, maintaining accurate documentation for reconciliations and journal entries, and supporting both internal and external audits.
This role also focuses on tracking and resolving outstanding payment issues, generating weekly aging reports, and managing exceptions such as disputes, denials, and non-sufficient funds.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
§ 2+ years of Accounts Receivable experience in healthcare billing (private insurance or government programs)
§ Experience reviewing and interpreting claims (CPT/procedure codes, denials, EOBs)
§ Experience working AR follow-ups, claim denials, and payment posting/reconciliation
§ Strong Excel skills (pivot tables, formulas; Power Query)
Experience with Medicaid billing
Nice to Have Skills & Experience
§ Experience using Waystar or another clearinghouse
- Experience with Avatar system (or experience transitioning billing/payment systems)
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.