Job Description
Insight Global is seeking an Epicor Administrator who will manage, support, and optimize the Epicor Kinetic ERP system across the organization. This role oversees system configurations, user permissions, security settings, patches, and upgrades while ensuring maximum uptime and performance. The administrator will provide daily end‑user support, troubleshoot issues, and serve as the primary ERP point of contact, leveraging excellent problem‑solving skills and strong attention to detail to resolve complex system issues. This role requires strong communication and interpersonal abilities, including the capacity to train users and work effectively across departments. Responsibilities include developing customizations, integrating new modules, enhancing workflows, and collaborating with IT and department leaders to improve processes. The role will also create and maintain documentation, training materials, reports, dashboards, and system audits. Additionally, the Epicor Administrator will lead or participate in ERP‑related projects, conduct system testing, ensure data integrity, and drive continuous improvement within the ERP environment.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• 3+ years of experience as an ERP/Epicor Administrator or similar role.
• Strong understanding of ERP system configuration, upgrades, troubleshooting, and support.
• Solid knowledge of SQL, database management, system performance monitoring, and integrations.
• Ability to manage multiple projects, priorities, and ERP enhancements simultaneously.
Nice to Have Skills & Experience
• Experience with ERP implementations, module rollouts, or migrations.
• Experience with scripting, API integrations, workflow automation, and customizations.
• Industry knowledge in manufacturing, supply chain, or business operations.
• ERP or IT certifications (Epicor, Oracle, Microsoft, etc.).
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.