Job Description
An employer is seeking a Remote Telecom RingCentral Engineer for a contract role. This engineer will join a healthcare organization and assist with the company’s deployment efforts to RingCentral across their US sites. This individual will be the primary telecom engineer for the office moves and work on deploying and implementing the new phone system out in the field and work with the sites to build out their telecom footprint. During the implementation they will document the changes, identify the forwarding calls to the carrier and provide ports to carriers. They will receive the design changes from the team architect, but they should be able to make the changes and script within CXOne. They may also have to run user training so the employees understand the new system works. Strong prioritization, communication and project management skills are required to be successful in the role.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• 5+ years experience completing RingCentral deployments
• Comfortable working in a complex environment with multiple projects occurring at the same time
Nice to Have Skills & Experience
• Experience scripting within Nice InContact/Nice CXone
• Experience working with Contact Center
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.