Field Service Technician

We are seeking a Field Service Technician to provide electronic and mechanical service support for food processing equipment. This role is responsible for on‑site and remote troubleshooting, installation of new machinery, and collaboration with internal teams to resolve complex technical issues. The position requires significant travel and strong communication skills when working directly with customers and internal stakeholders.

Responsibilities:
• Perform on‑site electronic and mechanical service and installation of Baader Linco machinery
• Provide remote customer support via phone and internet
• Troubleshoot and resolve complex equipment issues in collaboration with product managers and engineering
• Support equipment upgrades and advise customers on new or enhanced solutions
• Assist with testing, installation, and demonstrations of new equipment
• Continuously expand technical knowledge through hands‑on training and documentation
Complete service reports and required documentation in a timely, professional manner

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• Highschool diploma
• 3+ years of experience in an industrial setting with electrical controls and troubleshooting
• Experience using volt meters & electronic troubleshooting tools
Must have worked in a traveling role before

• Associates degree or higher
• Comfortable handling 480V equipment
Experience working in food processing before

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.