Job Description
Insight Global is seeking a Desktop Engineer to support an enterprise endpoint environment of approximately 15,000 devices across MacOS, Windows, and iOS platforms. This role focuses on endpoint engineering and administration, partnering closely with an Endpoint Architect and Desktop Engineering team. Responsibilities include managing device standards, application deployments, patching, and policy enforcement through Intune and JAMF, supporting executive and enterprise users, and troubleshooting complex endpoint issues. The engineer will improve onboarding and provisioning workflows, maintain endpoint compliance, and leverage scripting and automation to reduce manual effort and recurring incidents.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• 2–5 years of Tier 2 / Desktop Engineering experience - supporting and troubleshooting Mac OS devices and mobile devices (iOS)
• Hands on experience with Intune for device, application and policy management
• Scripting experience with Powershell
• Experience administering JAMF for Mac management and deployments
Nice to Have Skills & Experience
• IT certifications (Microsoft Modern Desktop / MDA, Security+, JAMF 100 / 200 / 300 / 400)
• Experience with SCCM / MEM or similar endpoint management tools
• Experience owning or supporting endpoint patching, updates, and compliance
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.