Field Install Tech

Day to day:



* Respond to routine and some non-routine customer service calls, scheduled maintenance calls, and emergency and after-hours service calls on a timely basis; diagnose, troubleshoot, repair, replace defective parts and debug systems for routine problems; install projects as necessary.

* Use solid troubleshooting skills to isolate and fix problems in malfunctioning equipment or software.

* Identifies and resolves problems for many types of service calls including emergency and after-hours calls; analyzes repair requirements and provides customer with appropriate solutions; completes necessary repairs and replacements as needed; exercises judgment in selecting methods, techniques, and evaluation criterion for obtaining results.

* May provide custom systems integrations, detailed systems upgrade planning and execution, systems audits and consultation, and/or database management and manipulation. May install, configure, and support a variety of network systems and equipment for assigned projects.

* Communicates with and work with the other team members consistently to improve overall operations.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills:



* Extensive mechanical and electrical experience

o Example: works with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper

o Knowledge of how to maintain, repair, diagnose and correctly install or replace equipment and machinery

* Construction skills and understanding of system plans

o Ability to read blueprints and drawings

* Excellent diagnostic, troubleshooting, and problem-solving skills

* Team oriented mindset and great communication skills

Plusses:



* Experience installing security and/or fire equipment

* Experience working in an enterprise level environment

* Experience with CCTV and/or access control

* Knowledge of test equipment, such as a multimeter

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.