Job Description
A client of Insight Global is seeking to add 4 Recruit Specialists to their team in the Leavenworth, KS area. The Recruit Specialist will be required to effectively communicate with military recruiters and recruits nationwide about the financial firm's Recruit Program. The promotion of the financial firm's Recruit Program requires a strong knowledge of the various military branches of service, recruiting, and recruiters, and results in opening new accounts for recruits by a Recruit Specialist. They will do this job by also:
- Communication with military recruits and recruiters via outbound communication (telephone, email, and letter) regarding the Recruit Program as well as the bank and bank products (accounts and convenience products). Correspondence volume (daily, weekly, and monthly) is determined by the Recruit Department Manager, according to position level and gross account totals.
- Accept and respond to incoming military recruiter and recruit communication regarding the Recruit Program, the bank, and bank products.
- Perform account opening and account maintenance via LiveCycle and Navigator.
- Research, organize, and assemble information to support promotion efforts of Recruit Program to military recruiters and recruits. This involves - - Recruit Database research and kit assembly for military recruiters and recruits.
- Continual development of knowledge regarding the bank (history, policies, and procedures), banking products, and Recruit Program customer base (military recruits and recruiters).
- Regular attendance is required, working at the worksite during regular business hours and/or assigned hours.
Required Skills & Experience
- High school diploma or equivalent
- Proficient data entry skills - needs to have worked with a dual monitor system
- Proficient Microsoft Outlook and Excel
- Professional telephone skills
- Proficient communication, listening, and customer service skills
- Strong written/verbal communication skills
- SHARP candidates who are reliable, punctual, and professional
Nice to Have Skills & Experience
- Salesforce
- Previous sales experience - phone carrier sales, banking sales, retail sales, etc.
- Previous bank experience - bank tellers, personal bankers, relationship bankers, vault clerks, etc.
- ANY military knowledge
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.