Job Description
Position Summary:
We are seeking a highly knowledgeable and detail-oriented Federal Procurement Support Specialist to join our remote team. In this client-facing role, you will serve as a trusted advisor and technical resource for users of our procurement documentation solution. You’ll provide expert guidance, troubleshoot technical issues, and ensure clients are leveraging the platform effectively throughout their procurement and subcontracting processes.
This role is ideal for someone who lives and breathes federal procurement and understands the nuances of CPSR compliance. If you’ve worked in subcontracts or procurement within the federal space and have hands-on experience with tools like SpendLogic, we want to hear from you.
Key Responsibilities:
- Serve as the primary point of contact for client support, offering expert guidance on procurement workflows and documentation best practices.
- Provide technical troubleshooting and user assistance related to our software platform.
- Educate clients on CPSR requirements and how to align their procurement documentation accordingly.
- Conduct virtual training sessions and onboarding for new users.
- Collaborate with internal teams to relay client feedback and contribute to product enhancements.
- Maintain a deep understanding of federal procurement regulations, including FAR and DFARS.
- Assist clients in optimizing their use of the platform to ensure audit readiness and compliance.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
- 5+ years of experience in federal procurement or subcontracting, preferably within a government contracting environment.
- In-depth knowledge of CPSR audits, FAR/DFARS regulations, and federal acquisition processes.
- Experience using SpendLogic or similar procurement documentation tools is highly preferred.
- Strong communication skills with the ability to explain complex concepts to non-experts.
- Tech-savvy with a knack for troubleshooting and guiding users through software platforms.
- Self-motivated and comfortable working independently in a remote environment.
- Bachelor’s degree in Business, Supply Chain, or a related field (or equivalent experience).
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.