One of our largest clients in the logistics industry is seeking an IT Business Analyst to support two key projects. The first project is an OTM upgrade initiative across three environments. The primary goal is to successfully complete the on-premises/in-place upgrade to OTM version 6.5.3 by the end of the year. The second initiative is to develop OTM enhancements for our EPES Transportation System General Commodity business model.
Customers Expectations of this Role:
Work with one customer to gather, define, and document detailed business requirements and specifications
Learn and understand the customer's business well enough to help communicate their needs
Ability to facilitate, direct, and manage customer meetings.
Participate in cross-functional groups to create the expected customer outcome
Work in a consultative mode, understanding the needs of the customer with the capability of the support teams
Understand technologies and business process analysis
Effectively communicate customer requirements and work with IT to develop solutions and determine system impact.
Have working knowledge of Transportation Management Systems (TMS), a plus
Able to communicate with the business partners to identify and manage required technical changes or needs
Rates (depending on experience): 20-40 HR
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Bachelors degree in computer science, information systems, Management Information Systems, Business Administration with a technology focus, or Engineering
3 6 years comparable experience
Logistics Industry Experience and Knowledge Highly Preferred
Transportation Industry Experience and Knowledge Highly Preferred
Prior consulting and business solution experiences
Experience working as a liaison between customers, operations, and technology
Experience in oral and written communications, including analysis documentation, application/systems specifications, risk identification and escalation, and report presentation
Formal training or advanced knowledge on the Software Development Lifecycle or Application Development Lifecycle, methodologies, and standards.
Required Computer Skills: Microsoft Office products Outlook, Word, Excel, PowerPoint, Access, Visio, and Project as well as Smartsheet.
English Speaking
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.