An Employer is looking for a remote Mobility Analyst. This persons responsibilities will include:
Organize and execute assigned projects and/or programs according to requirements (i.e. contracting, account consolidation, inactive device cleanup)
Manage wireline and wireless billing through contracted services or portals while working with vendor teams, Accounts Payable, and business users to resolve issues.
Make Contract Plan changes to resolve issues or optimize billings
Monthly optimizations and savings reporting adjustments to plans delivering reported savings from analysis
Mobility and telecom vendor management, engagement, QBRs, Contracts, or AP escalations.
Telecom Internet portal configuration and access management
Coordinate escalated repair issues with vendors
Service suspension escalations to reactivate in priority
Custom reporting sometimes requested by business to better understand sub-organizational billing
End of month reporting for Intune Billing (device management totals for billing support)
Tangoe (TEM provider) corrections, escalations, catalog, inventory
Direct Vendor order placement working with carriers directly when needed
White glove support for executive leadership in preparation for or during international travel and Account management
Satellite Phone management (invoicing, service, contract)
Employee pricing program management
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
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https://insightglobal.com/workforce-privacy-policy/ .
Proven experience as business consultant or equivalent; focus in telecom management and familiarity with telco carriers, contracts, and operations
Knowledge of diverse business matters such as IT, Marketing, HR etc.
Proficiency in MS Office
Familiarity with a wide selection of telecom management terms, platforms, and services; preferably Tangoe
Outstanding communication and interpersonal skills; experience interacting with mobility carriers on behalf of users
Analytical mind with excellent data collection and analysis skills
Aptitude in creative problem-solving
BSc/BA in business administration or relevant field; MSc/MA in a specialized business field will be an advantage
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.