Network Voice Engineer

Post Date

Oct 26, 2023

Location

Miami,
Florida

ZIP/Postal Code

33126
US
Jun 23, 2025 Insight Global

Job Type

Perm

Category

Network Engineer

Req #

MIA-660490

Pay Rate

$79k - $118k (estimate)

Job Description

The Network Voice Engineer maintains and optimizes a large enterprise Telecom platform and associated networking solutions. The infrastructure consists of a mix of on-premise Cisco Call Manager and Unified Communication with Cisco VoIP gateways and Ring Central cloud voice platform. This position will be tasked with the day-to-day management and operation of related infrastructure and would play a supporting role in larger projects, such as expansions and capacity upgrades. In addition, this role will work with the Lead Engineer on process improvement, operational excellence, Telecom design/architecture, R&D, standardization, etc.

Required Skills & Experience

- 3+ years of networking experience

- Telephony experience

- Experience building or implementing cloud based contact center solutions

- Cisco knowledge

- Unified Communication (UC)

- Cisco Call Manager (CUCM)

- VoIP gateways

- Ring Central cloud

Nice to Have Skills & Experience

- Quality of voice

- OSI; layer 4/layer 3 networking

- ITSM/Service now

- Implementing/migration experience

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.