Job Description
The Network Operations Engineer I will support and monitor the organization's communications network infrastructure, including fiber, microwave, leased-circuit, and IP-based networks. This role will be part of a newly created NOC and help support a major Network Operations and Observability initiative. Responsibilities include monitoring network health, troubleshooting outages, configuring network devices, supporting network management systems, and serving as a bridge between technical teams and leadership to ensure operational needs are met for internal customers. Strong troubleshooting skills and the ability to dig into problems are critical for success in this role. Compensation for this position will start at $68 an hour based on experience and qualifications.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
- 5+ years of network operations, NOC, or network engineering experience
- Strong networking fundamentals (TCP/IP, routing, switching, VLANs, MPLS, OSPF, BGP)
- Experience with fiber optics, microwave, WAN, and leased-circuit technologies
- Experience with network monitoring tools (NMS/EMS, SolarWinds, Nagios, etc.), including knowledge of NMS protocols and overall network health monitoring
- Strong troubleshooting skills with the ability to dig into problems, perform root-cause analysis, and configure/provision network devices
Nice to Have Skills & Experience
- CCNA or equivalent certifications
- Zabbix experience
- Experience operating in a NOC environment
- Experience with firmware upgrades
- Experience participating in CAB/change management processes
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.