Client Learning Writer

Post Date

Nov 08, 2024

Location

Des Moines,
Iowa

ZIP/Postal Code

50321
US
Jun 29, 2025 Insight Global

Job Type

Contract

Category

Technical Writer

Req #

DSM-746214

Pay Rate

$23 - $29 (hourly estimate)

Job Description

Insight Global is looking for a Client Learning Writer to join one of our top client's in the Des Moines, IA area. This individual would sit onsite in Des Moines and work with a team of 3 other writers who sit remote. The space is taking a lot of existing content they already have and migrating it over to Med Cap Flare. In this role, this individual will assist in bringing existing documentation to current, bringing out of older Word Docs over to Med Cap Flare. A majority of this role is writing release notes, user manuals, user guides, "how to's", process documentations. This individual may help in building things from scratch in addition to migrating. Training will be provided throughout the beginning of the position.



Hourly pay rate for this position ranges between $25 - $33 depending on level of experience and skills.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

1-3 years of experience in technical writing; composing technical documents; writing release notes, user manuals, reference information, how to utilize the software, updates.

Mad Cap Flare OR Adobe Robohelp, Paligo, Help+manual, Author-it, Confluence, Dita Tools.

Nice to Have Skills & Experience

Banking Operations Experience

API documentation

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.