Insight Global is seeking Desktop Support Specialist for one of our top Banking clients in Des Moines, IA. The Service Desk Technician will be on a Service Desk Team that supports internal supports as well as external supports to its members. This person will intake some calls but will also be helping with virtual desktops and rolling out computers to staff. This is a very collaborative, tight-knit team and the company has an amazing culture. There will be a ton of room for growth and advancement into Network Administrator, Server Administrator, or even Software Development roles (whatever path you are looking to take).
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
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https://insightglobal.com/workforce-privacy-policy/ .
* Soft Skills of Hungry Humble and Smart. (personality is HUGE, will consider recent college grad if they're hungry and a hard worker)
* 1-3 years of experience with ServiceNow
* Bachelor's or Associates degree in computer science or equivalent work experience.
* 1-3 years of experience in help desk support or desktop support role.
* Experience or knowledge of VMware products
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.