Job Description
Summary
Reporting to the Director of Engineering, the Program Manager leads enterprise-wide operational excellence initiatives across Facilities and Operations, applying industrial engineering principles to improve efficiency, reliability, sustainability, and service delivery. This role partners with Facilities leadership to translate data, workflows, and performance metrics into scalable improvements across maintenance, custodial, utilities, energy, and campus support services.
The position supports complex, campus-style environments with diverse stakeholders, continuous operations, and long-term asset stewardship, while remaining applicable across large organizations with distributed facilities portfolios.
Operational Excellence & Process Engineering
Apply industrial engineering methodologies such as Lean Six Sigma, work measurement, and capacity modeling to Facilities operations.
Analyze end-to-end workflows to identify inefficiencies, bottlenecks, and cost drivers.
Develop standard work, optimized staffing models, and workload balancing strategies.
Conduct productivity benchmarking aligned with industry best practices.
Program & Portfolio Management
Lead cross-functional programs spanning Facilities Operations, Capital Planning, Finance, Procurement, IT, and Environmental Health & Safety.
Establish governance structures, success metrics, and reporting for multi-year initiatives.
Track benefits realization including cost avoidance, efficiency gains, and service improvements.
Sustainability, Carbon & Resource Optimization
Support Facilities-led sustainability programs focused on energy efficiency, water conservation, waste reduction, and carbon emissions reduction.
Apply lifecycle cost analysis to evaluate sustainability and carbon reduction strategies.
Integrate carbon reduction goals into operations and capital planning.
Support data collection, analysis, and reporting aligned with institutional sustainability frameworks such as STARS.
Track and report metrics related to energy use intensity, greenhouse gas emissions, and resource consumption.
Consolidate data and be the central point of contact to respective Governmental agencies
Data, Metrics & Business Intelligence
Develop KPIs, dashboards, and scorecards integrating operational, sustainability, and carbon metrics.
Translate complex data into executive-level insights supporting decision-making.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Bachelor’s degree in Industrial Engineering, Systems Engineering, Operations Research, or related field.
Five or more years of experience applying industrial engineering or operational excellence principles.
Demonstrated experience leading cross-functional programs.
Strong analytical and communication skills.
Nice to Have Skills & Experience
Master’s degree in Industrial Engineering
Lean Six Sigma Green Belt or Black Belt.
Experience in campus-based or multi-facility environments.
Familiarity with sustainability reporting frameworks such as STARS or carbon accounting.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.