Defines the functional, usability, reliability, performance, and support requirements for internal systems, including the SharePoint platform
Leads system requirements definition, design, testing, training, and implementation support
Provides analysis of efficiencies related to system enhancements/automation
Works with IT learning organization to assist in the development of system training documentation and provides training to end users
Works with the customer to gather requirements for issues or new features
Facilitates the review of Change Requests (CR's) and Technical Direction Letters (TDLs)
Maintains repository for requirements, develops test cases/scripts for testing, performs manual and automated testing, and helps with User Acceptance Testing
Performs validation of production changes; assists with application password changes, application patching and application patch checkout
Works closely with the leadership, Product Owner, Product Manager, and Agile Teams to create, manage, and maintain user stories in Jira; performs system demos
Creates and maintains a variety of documentation: application, technical, business, audit, standard operating procedures, desk operating procedures, team, and other documentation
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
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3+ years of experience working as a business analyst
Experience using and supporting SharePoint
Experience with Microsoft Excel, Word, PowerPoint and PowerBI
Agile SAFe experience
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.