Our utilities customer is deploying laptops to all their field workers to assist in strengthening their grid. Before the 250-300 laptops are deployed out in the field, these Imaging technicians will use Intune and specifically Intune Autopilot to image the computers. Once they are sent out, the end user will work with the tech to ensure their multi-factor authentication process works. These technicians will make sure they have gotten the end user logged into the laptop with access to their systems, etc- may be working with employees who have never owned a laptop/computer. Will be assigned tickets and will follow up to ensure assignments are completed on time. May help lead a "PC 101" trainings for employees.
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Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.