These call center agents are specifically supporting callers in the Midwest (Ohio and/or Indiana depending) who are calling into this utility company regarding billing inquiries about their electric bill and reporting power outages, etc.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.