Job Description
A Warehouse Management System (WMS) Manager is responsible for overseeing the WMS in operations and maintaining the WMS system. You will work closely with the warehouse team to ensure that the system is properly configured, maintained, and optimized to meet the needs of the business.
* System Configuration, this includes setting up parameters, defining workflows, and creating rules for inventory management.
* System Maintenance to ensure that the system is properly maintained and updated. This includes identifying and resolving system issues, coordinating upgrades, and ensuring that the system is functioning as expected.
* User Training on how to properly use the system. This includes creating training materials, delivering training sessions, and providing ongoing support to users.
* Data Analysis from the system to identify trends, optimize inventory levels, and improve overall warehouse efficiency.
* System Integration with other systems, such as ERP or order management systems, to ensure seamless data flow between systems.
* Technical Support for the DHL site team and customer, as well as develop and execute test and project plans.
To be successful in this role, a WMS Manager should have strong technical skills, as well as excellent communication and interpersonal skills. They should also have experience in warehouse operations and be familiar with best practices for inventory management and logistics. Additionally, should be detail-oriented, organized, and able to work well under pressure in a fast-paced environment.
Required Skills & Experience
* Bachelor's degree in IT similar field or equivalent experience, required
* 4+ years of experience with a WMS (Manhattan HIGHLY preferred) -- configuring, troubleshooting, running reports
* Experience in a management role
* SQL or other data experience
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.