Job Description
The Procurement Coordinator-Contractor will reconcile supplier invoices and procure parts & services needed to maintain clinical engineering equipment for clients. The Coordinator is responsible for prioritizing requests based on defined criteria, creating and itemizing purchase orders, purchasing from approved suppliers, and purchasing orders processed timely for receipt and payment. The Coordinator is customer-focused and proactively provides support and solutions for our Operations team and clients. This role will ensure requests are processed timely, comply with the Supply Chain strategy, and deliver on time to support the success of our clinical asset management program. This contract requires frequent live interaction with vendors via phone calls.
* Reconcile supplier invoices with FSRs, master agreements and entitlements to capture savings.
* Communicate with suppliers, and clients, and utilize shipping websites to gather tracking information or relevant documentation; reconcile with timeframes submitted by technicians and take action to ensure timely delivery and receipt.
* Review and prioritize requests based on urgency and critical need; follow the life cycle of a requisition from request to delivery and receipt.
* Review and update the purchase order with accurate core exchange and return information.
* Answer technician questions concerning procurement policies and procedures; handles complex issue resolution with support from peers and manager.
* Support technicians, suppliers and clients with part identification, urgent orders, and order updates.
* Create and submit POs to a supplier following the approved sourcing matrix, master agreements (MSA), and procurement policies and procedures with accuracy and speed.
* Communicate exceptions or delays to technicians, and clients, and provide timely follow-up on order inquires.
* A supervisor may assign ad hoc responsibilities based on business needs.
Required Skills & Experience
* Minimum of 1-year relevant work experience; 3+ years preferred
* AP/AR, Accounting, Invoice Reconciliation, Pricing, Purchasing and/or supply chain experience preferred.
* Customer service experience; ability to initiate and manage phone calls with vendors
Nice to Have Skills & Experience
* Experience in healthcare industry preferred.
* Prior professional client services role experience a plus
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.