Accounts Receivable Representative

Post Date

Nov 06, 2023

Location

Indianapolis,
Indiana

ZIP/Postal Code

46250
US
Jul 04, 2025 Insight Global

Job Type

Contract-to-perm

Category

Accounts Receivable

Req #

IND-662664

Pay Rate

$15 - $22 (hourly estimate)

Job Description

Day to Day:

Responsibilities include all accounts receivable related functions, including keeping track of assigned accounts to identify outstanding debts; planning course of action to recover outstanding payments; heavy phone activity with customers; locating and contacting debtors regarding payment status; negotiating payoff deadlines or payment plans; handling questions or complaints; investigating and resolving discrepancies; establishing good relationships with customers; updating account status and database regularly; alerting supervisors of customers unwilling or unable to pay outstanding amounts; complying with requirements when legal action is unavoidable.

Required Skills & Experience

Must Haves:

* 1-5 yrs of experience in a customer service role/call center type of position (met some kind of metric ie. 50 calls/emails a day)

* Great communication/personality (this is an entry level role and they want people who want to grow with the company)

* Not job/contract hoppy

* Basic Excel Skills

Nice to Have Skills & Experience

Plusses:

* Collections experience

* SAP

* Accounts Receivable Experience

* Any Business-to-Business work experience

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.