(REMOTE) PET RX CSR

Post Date

May 25, 2023

Location

Fishers,
Indiana

ZIP/Postal Code

46037
US
Jun 28, 2025 Insight Global

Job Type

Contract-to-perm

Category

Customer Service

Req #

MIA-626828

Pay Rate

$14 - $20 (hourly estimate)

Job Description

18* OPENINGS

Our major pet pharmaceutical client and e-commerce retail supplier is looking for dynamic customer service talent to join their organization. This position will be temp to perm, starting on June 19th. This role will be using chat, email, and phone platforms to solve customer issues. Responsibilities include: Consistently provide outstanding customer service to our clients, moderating and responding to website questions and reviews, work with other members of the team to resolve complex issues, maintain an excellent working knowledge of all Allivet products, systems, and processes, and meet KPI's for your assigned role on the team.

Required Skills & Experience

18* OPENINGS

* 2+ years of customer service experience -- IN THE PET HEALTHCARE SPACE! (or vet)

o Chat, email and phone

* SHARP, strong communication (written and verbal)

* EST or CST ONLY!

Nice to Have Skills & Experience

18* OPENINGS

* Bilingual (any language -- Spanish preferred)

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.