Job Description
Play an integral role in developing a world-class Service Sales Team Culture, not only with the Service Sales Team, but the total Hiller Organization.
Hire, train, recruit, supervise, develop, and mentor a Service Sales Team focused on recurring service inspections, service projects, and central station monitoring.
Develop annual budget for Service Sales. Directs sales forecasting activities and sets performance goals accordingly.
Develop, implement, and manage Service Sales Goals, Quotas, and KPIs.
Develop and implement an annual review process.
Create leadership-based relationships with key Service Customers.
Review and analyze Service Sales Reports / Dashboards. Communicate trends and corrective action to Senior Leadership.
Lead Service Sales and Operations collaboration process to exceed company metrics. Develop, lead, and drive accountability for the Service Sales Cost Review Process.
Take an active leadership role as a Service Sales Process change agent: recruiting, sales training, estimating, job booking, and operations turnover.
Participates in industry-related events and national product shows.
Drive accountability for exceeding sales representative quotas – order intake and gross margin.
Other duties as assigned.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
High School Diploma or GED is required; however, a bachelor’s degree in Business Administration, Marketing, or similar discipline is strongly preferred.
10+ Years in the Fire Protection Industry, ideally, in a sales/sales management capacity.
Entrepreneurial spirit and growth mindset with a successful history of solid contributions in a process-driven national or international company.
Must be able to lead assigned team effectively.
Passion to effectively communicate with a wide range of individuals – sales representatives, sales managers, executive leadership, vendors, and C-Suite customers.
Exceptional customer service skills.
Professional appearance and demeanor, along with the demonstrated ability to project a positive image of the organization to employees, customers, industry, and community.
Excellent organizational skills and attention to detail.
Excellent analytical, decision-making, and problem-solving skills.
Must be proficient with Microsoft Office Suite.
Proven experience with enterprise-level CRM and estimating platforms.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.