Job Description
This role is responsible for monitoring, operating, and maintaining critical network infrastructure to ensure maximum availability and performance for customers. On a day-to-day basis, the Network Operations Engineer will configure and analyze customer circuits across optical and electro-optical multiplexers, routers, and switches while proactively monitoring network alarms through various network management tools. They will perform real-time circuit rerouting and redesign efforts to quickly restore connectivity during planned maintenance activities and unexpected outages. The engineer will collaborate closely with internal teams, external customers, government agencies, and higher-tier engineering groups to minimize mission and operational impacts. Responsibilities also include executing change management activities such as hardware replacements, software updates, and management, as well as documenting, tracking, escalating, and resolving service-impacting incidents through incident management systems. The role requires troubleshooting complex network issues and recommending solutions by leveraging expertise in technologies such as Cisco and Juniper networking, routers, switches, MSPP, routing protocols, and time division multiplexing environments.
Compensation:
$40hr to $45/hr.
Exact compensation may vary based on several factors, including skills, experience, and education.
Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
-Bachelor's degree and 2+ years of prior relevant experience
-Security+ CE or equivalent
-Able to work in a 24x7 shift work environment.
-Working knowledge of both Transport and IP network topologies.
-Must have an active TSSCI.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.