Job Description
Run pre‑shift huddles (safety/topic/KPIs), deploy labor to receiving, selection, loading, inventory based on the demand plan
Monitor throughput, accuracy, and safety in real time; clear jams, re-balance lanes, and call support as needed
Validate adherence to SOPs, temperature controls, PPE, GMP, and food safety requirements
Oversee cycle counts, damage/shrink investigations, and inventory adjustments; escalate discrepancies
Ensure scan compliance, pick accuracy, and proper pallet build/stretch-wrap for safe transport
Approve breaks/lunches, handle attendance issues, and document performance conversations
Partner with Transportation, Inventory Control, and Maintenance to meet on-time dispatch
Track shift metrics (UPH/CPH, error %, shorts/overages, damages, near-misses) and submit end-of-shift reports
Conduct coaching and on-the-job training; validate task proficiency and sign-offs during onboarding
Maintain housekeeping/5S and readiness for audits; lead safety talks and incident follow-ups
Support hiring, onboarding, and PIT refresher/recertification scheduling with HR/Safety
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
2–3+ years of warehouse team supervision (leading 10–25+ associates in high‑volume distribution)
Proven experience assigning labor, setting daily plans, managing start-up / shift handoff / end-of-shift routines
Demonstrated results managing productivity, accuracy, safety, quality, and attendance KPIs
Hands-on experience in order selection, palletizing, cycle counts, loading, RF scanning, and WMS usage
Ability to coach, train, and develop associates; conduct corrective action and performance reviews
Strong safety leadership (LOTO, PIT environments, near-miss reporting, root-cause & corrective actions)
Comfortable supervising work in ambient, cooler, and freezer zones; ability to meet physical demands (lifting to 50 lbs)
Solid problem-solving and floor presence—can jump in to remove bottlenecks and meet service levels
Clear, professional communication (verbal/written); can run pre-shift meetings and escalate effectively
Basic Excel & reporting skills (labor plan vs. actuals, UPH/CPH, error rate, shrink, attendance)
Willingness to support variable end-times and overtime to complete nightly workload
Nice to Have Skills & Experience
Food/grocery distribution experience (temperature-controlled operations)
WMS experience with ROMEO (KeHE) or similar (Blue Yonder/JDA, Manhattan, SAP EWM)
PIT certifications (forklift, reach, rider jack) and OSHA/HAACP familiarity
Experience supervising 2nd/3rd shift or 12‑hour operations
Background improving pick-path, slotting, or labor standards/engineered standards
Exposure to Lean/5S/Kaizen and incident investigation (RCA / CAPA)
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.