HR and Quality Manager

Position Overview
Ash Pallet Management is seeking a hands-on HR & Quality Manager to support warehouse and shop operations. This role will lead HR functions for hourly and shop employees, while also owning quality, safety, and OSHA compliance initiatives across production and warehouse environments.
This is a highly visible role ideal for someone who thrives in a fast-paced, operational setting and can balance people leadership with regulatory and quality oversight.

Key Responsibilities
Human Resources Leadership

Serve as the primary HR leader for warehouse and shop employees
Manage full-cycle HR responsibilities including:

Employee relations and conflict resolution
Recruiting, onboarding, and retention strategies for hourly workforce
Coaching front-line supervisors on performance management


Ensure compliance with company policies, employment laws, and HR best practices
Lead disciplinary actions, investigations, and documentation processes
Support workforce planning and staffing needs for operations


Quality Management

Develop, implement, and maintain quality standards for warehouse and shop operations
Monitor production processes to ensure adherence to company and customer specifications
Conduct routine audits and inspections within the facility
Identify process improvement opportunities to reduce defects and increase efficiency
Partner with operations leadership to drive continuous improvement initiatives


Safety & OSHA Compliance

Lead all safety programs and ensure full OSHA compliance across the site
Conduct safety training, toolbox talks, and employee education
Manage incident reporting, root cause analysis, and corrective actions
Maintain safety documentation and ensure regulatory readiness
Proactively identify hazards and implement preventative measures
Drive a culture of safety accountability across all levels of the organization


Operational Partnership

Collaborate closely with warehouse and shop leadership to support day-to-day operations
Act as a bridge between HR and Operations to align workforce and production goals
Support leadership with performance metrics, reporting, and labor insights
Participate in leadership meetings and strategic planning

Key Competencies

Strong leadership and communication skills
Hands-on, proactive mindset
Ability to balance compliance, people, and operations priorities
Detail-oriented with a focus on risk mitigation and process improvement
Comfortable in fast-paced, labor-intensive environments

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

5+ years of experience in HR, Quality, or Safety roles in a warehouse, manufacturing, or industrial environment

Strong knowledge of OSHA regulations and workplace safety standards

Experience supporting hourly workforces and shop floor environments

Demonstrated experience in employee relations and conflict resolution

Ability to work directly on the floor and engage with employees at all levels

Bachelor’s Degree in HR, Business, Safety, or related field

Bilingual in Spanish

HR or Safety certifications (PHR, SHRM-CP, OSHA certifications, etc.)

Experience in pallet, lumber, logistics, or similar industrial operations

Background in quality systems or continuous improvement methodologies

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.