Job Description
Insight Global is looking for a Technical QA to join a leading banking client within their marketing team. This is a hybrid role and requires 3x/week on site Chicago.
Role Overview:
The Technical QA adheres to an established checklist and process to ensure all emails, automations, and customer journeys work perfectly- links, personalization, audience, automation- before anything goes live. This role involves close collaboration with the email, campaign, and development teams.
Responsibilities:
• QA technical implementation (dynamic content behavior, data-
driven logic, basic validations).
• Validate functional requirements, links, tracking parameters, and
rendering.
• Execute testing in Litmus and document defects clearly.
• Ensure compliance with defined process/checklists; validate post-fix
readiness.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
- 2-3 years of experience as a technical QA in an email/digital environment
- Hands on marketing campaign testing experience
- Understand trigger logic (entry/exit criteria), rendering (in outlook, gmail, mobile), and tracking (clicks, opens)
- Can clearly explain end to end QA process
- Use Litmus for testing
Nice to Have Skills & Experience
- Experience working at a marketing agency
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.