Job Description
Core Duties & Day‑to‑Day Responsibilities
Lead and monitor midsize to large‑scale projects across multiple departments
Design, implement, maintain, and optimize Epic clinical applications
Perform workflow assessments and gather business requirements
Analyze internal systems to determine functional requirements
Collaborate with cross‑functional teams and end users to meet clinical needs
Build, upgrade, and enhance systems as needed
Support applications through all phases of implementation
Deliver implementation training, support, troubleshooting, and maintenance
Configure vendor applications and products
Maintain system documentation, specifications, and procedures
Define and document user requirements
Apply project planning and project management methodologies
Coordinate and manage short‑duration projects
Monitor project progress, deliverables, and outcomes
Develop test plans, prepare test data, and perform system testing
Provide on‑call system support as scheduled
Audit entered user data for accuracy
Troubleshoot, track, and resolve system issues
Apply systems development methodologies to resolve problems
Manage multiple assignments simultaneously
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
7 years of Epic application experience accepted in lieu of a Bachelor’s
2–3 years of blood bank experience
Epic certification(s)
Proficiency with information systems technology, including Microsoft Office products
Experience leading projects and providing consultative guidance on change initiatives
Ability to split time across multiple projects while meeting deadlines
Experience leading meetings with business stakeholders, technical resources, and third parties
Nice to Have Skills & Experience
Certified Epic Beaker
Experience with the SoftBank blood bank system
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.